Question 1

What does automation mean for my business?

Accepted Answer

Automation means delegating your repetitive tasks — follow-ups, data entry, reports — to intelligent workflows. The result: your team focuses on what creates value, while processes run on their own.

Question 2

Which tools do you use?

Accepted Answer

We primarily work with Make (formerly Integromat), n8n and Zapier for workflows, combined with custom APIs and AI models based on your specific needs.

Question 3

Does it work with my existing tools?

Accepted Answer

Yes. We connect your existing tools (CRM, ERP, WhatsApp, email, Excel…) without forcing you to change everything. Our work integrates into your environment, not the other way around.

Question 4

What's the difference between a chatbot and an AI agent?

Accepted Answer

A chatbot follows a fixed script and answers predefined questions. An AI agent understands context, makes decisions and acts autonomously — it can search for information, draft content, send messages and adapt to each situation.

Question 5

Does my data remain confidential?

Accepted Answer

Absolutely. We never share your data with third parties. Depending on the project, we can deploy models locally or in your own cloud environment for total control.

Question 6

Can the AI respond in Darija or Arabic?

Accepted Answer

Yes. Our AI agents support French, classical Arabic, English and Moroccan Darija. You can configure the primary language based on your customer base.

Question 7

What is the average project timeline?

Accepted Answer

Starter: 1 to 2 weeks. Growth: 3 to 5 weeks. Enterprise: 6 to 12 weeks. In all cases, a first functional version is delivered within 2 weeks for validation.

Question 8

How does a collaboration work?

Accepted Answer

1) Free 30-min audit to understand your needs. 2) Custom proposal with quote. 3) Sprint-based development with regular check-ins. 4) Delivery + team training. 5) Included post-delivery support.

Question 9

What happens after delivery?

Accepted Answer

You get 30 to 60 days of included support (depending on the plan) to answer your questions and fix any bugs. A monthly maintenance contract is available for ongoing follow-up.

Question 10

What payment methods do you accept in Morocco?

Accepted Answer

Bank transfer, certified cheque and Mobile Money (Maroc Telecom, Orange Money). A 50% deposit is required at kickoff, the balance due on final delivery.

Question 11

Is there a minimum commitment?

Accepted Answer

No. Each project is treated as a one-off engagement, with no forced subscription or automatic renewal. Monthly maintenance remains entirely optional.

Question 12

Do you offer free quotes?

Accepted Answer

Yes. The initial audit and detailed quote are completely free and no-commitment. We respond within 24 business hours of your request.

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